Service agreements are contracts or agreements between a service provider and a customer outlining the terms and conditions of the services being provided. These agreements typically cover aspects such as the scope of the services, the duration of the agreement, the responsibilities of both parties, and the fees or payment arrangements. Service agreements are commonly used in various industries, such as IT services, maintenance services, consulting services, and more. They help to clarify expectations, ensure accountability, and protect both parties in case of any disputes or disagreements. Overall, service agreements are an important tool for establishing clear communication and expectations between a service provider and a customer, helping to ensure a successful and mutually beneficial business relationship.